Nursing Care, Inpatient Operations & eMAR
This section describes the clinical workflows in the Nurse Dashboard, including inpatient census tracking, electronic Medication Administration Record (eMAR), batch vitals recording, ICU admissions, blood tracking, and structured SBAR shift handovers.
1. Vital Signs, NEWS2 Scoring & Deterioration Alerting
Nurses record vital signs using the Batch Vitals Rounding Grid (all ward patients simultaneously) or the individual Record Vitals action.
- Enter all available vital signs: Heart Rate, Systolic BP, SpO2, Body Temperature, Respiratory Rate.
- Enter Level of Consciousness (AVPU:
Alert,Voice,Pain,Unresponsive). - The system calculates an automated aggregate National Early Warning Score 2 (NEWS2).
Patient Safety Checkpoint: NEWS2 ≥ 7 — STAT Deterioration Alert When the aggregate NEWS2 score reaches 7 or higher:
- A STAT-priority alert fires simultaneously to the assigned ward nurse AND the attending doctor.
- Attend the patient immediately. Call the doctor directly.
- Acknowledge the alert in the system and document clinical response with timestamps. Note: The STAT alert triggers on the AGGREGATE score, not on individual isolated readings.
Vital Signs Clinical Threshold Reference Ranges
| Vital Sign Parameter | Critical Low | Low | Normal | High | Critical High |
|---|---|---|---|---|---|
| Heart Rate (bpm) | ≤ 40 | < 60 | 60 – 100 | > 100 | ≥ 130 |
| Systolic BP (mmHg) | ≤ 90 | < 100 | 100 – 130 | > 130 | ≥ 180 |
| Oxygen Saturation (SpO2 %) | ≤ 90% | < 95% | ≥ 95% | — | — |
| Temperature (°C) | ≤ 35.0°C | < 36.1°C | 36.1 – 37.8°C | > 37.8°C | ≥ 39.0°C |
| Respiratory Rate (/min) | ≤ 8 | < 12 | 12 – 20 | > 20 | ≥ 30 |

2. Nursing Task Management & Lifecycle
Clinical tasks follow a strict status progression:
graph LR
A[Acknowledge Task] --> B[Start Task]
B --> C[Complete / Hold]
C --> D[Document Clinical Outcome]
- Task Statuses:
Completed(with outcome notes),Held(with mandatory explanation — minimum 10 characters), orReturned / Declined(with mandatory justification). - Medication Tasks Rule: Medication-linked tasks cannot be completed using the generic "Complete" button. The system throws a validation block by design — medication administration must be completed through the dedicated eMAR endpoint to enforce the Five Rights check.
- Ward Coverage Rule: If no nurse is assigned to a specific bed, all nurses covering that ward receive outstanding task notifications — tasks are never silently lost.
3. Electronic Medication Administration Record (eMAR)
Patient Safety Checkpoint: The Five Rights of Medication Administration Before administering any medication:
- RIGHT PATIENT: Confirm wristband barcode or Moana ID against the patient banner.
- RIGHT DRUG: Match the dispensed drug package against the prescription on the MAR.
- RIGHT DOSE: Confirm package strength matches the MAR dose.
- RIGHT ROUTE: Confirm oral, IV, IM, or SC route as prescribed.
- RIGHT TIME: Confirm it is the scheduled administration window. If any of the Five Rights does not match: DO NOT administer. Hold dose and contact doctor & pharmacy immediately.
| Action Button | Recorded State | Required Documentation & Validation |
|---|---|---|
| Given | Given | System logs nurse digital ID and exact administration timestamp. |
| Held | Held | Mandatory reason required: Select from Hypotension (BP Low), Bradycardia (HR Low), NPO for Surgery, Patient Sleeping, Patient Vomiting. |
| Missed | Missed | Mandatory reason required: Select from Patient Refused, Patient Off-Ward (X-Ray/OT), Medication Unavailable, IV Access Lost. |

4. AI-Assisted Shift Handover
- Before the conclusion of your shift, open Shift Handover in the Nursing module.
- The AI assistant drafts a summary based on: latest NEWS2 score, open/outstanding tasks, and medication given/missed counts.
- Review & Edit Draft: Read the entire summary. Correct any inaccuracies and add missing clinical updates (escalations, family discussions, pending labs).
- Official Sign-Off: Click End Shift & Handover to save and commit.
AI Handover — Draft Only Rule The AI-generated handover is a drafting aid. The submitting nurse is personally responsible for its clinical accuracy. Review, correct, and submit using "End Shift & Handover" — not the SBAR print button, which only prints the visible screen and does not save the official record.



5. General Ward vs. ICU vs. NICU Workflows
| Operational Feature | General Inpatient Ward | Intensive Care Unit (ICU) | Neonatal ICU (NICU) |
|---|---|---|---|
| Alerting Mechanism | NEWS2 aggregate score ≥ 7 fires STAT alert to assigned nurse & doctor | Critical threshold breach (HR < 40 or > 150, SpO2 < 90%, SBP < 80, GCS < 9) fires room-wide broadcast | Alerts are pull-only (dashboard banner indicators) |
| Vital Signs Parameters | Standard 5-parameter vitals + AVPU | ICU-specific vitals: GCS, arterial line BP, CVP, ventilator modes | Neonatal parameters: birth weight, incubator temp, oxygen therapy |
| Alert Durability | Durable — stored and displayed until actively acknowledged | Non-Durable — anyone not connected at alert time will not receive historical ping | Pull-only — regular manual dashboard checks required |
| Offline Caching | Standard ward views cached locally | ICU Admissions list confirmed to cache for offline viewing | Consult Moana Technical Team for offline cache status |